During these unusual times, we appreciate your continued support. We will continue to supply you with contact lenses by mailing them to your house. If you need to re-order, please contact us by e-mail: info@insight-eyecare.ca. We will match the prices of any retailers … Read More
In response to the recent recommendations of Social distancing for preventing the further transmission of COVID-19, Insight Eye Care will be conducting a closure of our office to all regular patient exams from Tuesday March 17 until it is safe … Read More
“Be Well” is a campaign focused on Mental Health in Waterloo Region. We interviewed six mental health advocates to bring more attention to wellness.
So you opened up all your boxes and bags and nobody got you a really cool pair of glasses or sunglasses this year. Well, we have really cool glasses and sunglasses. Come check out our Boxing event featuring these in-stock … Read More
About Insight Eye Care: With 6 Optometrists, 1 Optician and over 100 years of combined industry experience, we provide exceptional service in an inclusive and welcoming environment. We are an independent Optometry Practice and Eyewear Boutique, focused on showcasing the … Read More
2020 Holiday Hours Staff Gathering Saturday, January 11, 2020 we are open 9:00 AM – 3:00 PM Family Day Weekend Saturday, February 15, 2020 and Monday February 17, 2020 Easter Weekend Friday, April 10, 2020 and Saturday April 11, 2020 … Read More
Eyewear Buying at Silmo 2019 By: Neil Moser This past September, Nicole, Troy and I attended the annual Silmo trade show with the intention of discovering new frames to bring back home to Waterloo. Despite having our Airbnb cancel last … Read More
It may not be February, but we’re in love. With all these reader’s choice awards circulating, we want to take the time to showcase our personal staff favourites and thank these individuals for being important to us. There are quite … Read More
WorkItOut Story Healthy and protected eyes may be our focus, but we care about all the body parts. One of the best ways to achieve a healthy lifestyle is to be physically active. Fitness comes in the form of many … Read More
Frame Showcase with Blake Kuwahara, BEVEL & Matsuda. New office mural by Trisha Abe. October 17th, 2019.
In response to the recent recommendations of Social distancing for preventing the further transmission of COVID-19, Insight Eye Care will be conducting a closure of our office to all regular patient exams from Tuesday March 17 until it is safe to resume regular operation. We will be monitoring recommendations made by the college of optometrists, local health authorities, and our provincial and federal government during this period of time, and will be posting updates of our planned operations on our website, www.insight-eyecare.ca, to keep you updated as this situation further develops.
As your eye care professionals, we are committed to providing emergency eye care services during this disruption to help reduce the strain on our local hospital emergency departments. If you are experiencing a sudden change in vision, or ocular emergency, please contact us at 519.588.6590, and we will help to advise you of the best course of action, whether that involves scheduling an appointment with one of our on call Optometrists, or if it is a situation that we do recommend visiting the Emergency Department of St. Mary’s General Hospital directly.
Contact lens orders
If you are in need of additional supplies of contact lenses, please send an email to info@insight-eyecare.ca, and we will have your order reviewed by one of our doctors. Many of our suppliers have the ability to ship your order directly to your residence for your convenience.
Eyeglass Orders/Pending orders
During our office closure, we will be discontinuing frame selection services, frame adjustments/repairs, and in office dispensing of new purchases. To help complete any current pending orders, we will work with our suppliers to complete orders, and contact you to arrange a time for pick up.
Emergency Eyeglasses
If you are in emergency need of a new pair of eyeglasses immediately, due to breakage or loss, please contact us at 519.588.6590, and we will make every attempt to provide solutions for you.
Payments
Payments can be made over the phone using Visa or MC, and we are able to bill many insurance companies directly to help assist you.
The Team at Insight Eye Care