In response to the recent recommendations of Social distancing for preventing the further transmission of COVID-19, Insight Eye Care will be conducting a closure of our office to all regular patient exams from Tuesday March 17 until it is safe to resume regular operation. We will be monitoring recommendations made by the college of optometrists, local health authorities, and our provincial and federal government during this period of time, and will be posting updates of our planned operations on our website, www.insight-eyecare.ca, to keep you updated as this situation further develops.
As your eye care professionals, we are committed to providing emergency eye care services during this disruption to help reduce the strain on our local hospital emergency departments. If you are experiencing a sudden change in vision, or ocular emergency, please contact us at 519.588.6590, and we will help to advise you of the best course of action, whether that involves scheduling an appointment with one of our on call Optometrists, or if it is a situation that we do recommend visiting the Emergency Department of St. Mary’s General Hospital directly.
Contact lens orders
If you are in need of additional supplies of contact lenses, please send an email to info@insight-eyecare.ca, and we will have your order reviewed by one of our doctors. Many of our suppliers have the ability to ship your order directly to your residence for your convenience.
Eyeglass Orders/Pending orders
During our office closure, we will be discontinuing frame selection services, frame adjustments/repairs, and in office dispensing of new purchases. To help complete any current pending orders, we will work with our suppliers to complete orders, and contact you to arrange a time for pick up.
Emergency Eyeglasses
If you are in emergency need of a new pair of eyeglasses immediately, due to breakage or loss, please contact us at 519.588.6590, and we will make every attempt to provide solutions for you.
Payments
Payments can be made over the phone using Visa or MC, and we are able to bill many insurance companies directly to help assist you.
The Team at Insight Eye Care