Optometrist     Optician    Sales


more than just our staff, these people go above and beyond every day.

Dr. Tim Sloss

Owner & Optometrist

When Tim isn’t in the examination room checking your vision and the health of your eyes, he is most likely honing his vision for Insight Eye Care and spending time with his family. Tim is a Doctor of Optometry graduate … Read More

Dr. Graham Berg

Owner & Optometrist

All the way from the wild (and very flat) west, Graham comes to us from Saskatchewan. He is an optometrist with a special interest in pediatric eye care, binocular vision assessment and therapy, and ocular disease management. Graham is a … Read More

Neil Moser

Sales & Marketing Manager

You’ll see Neil on the sales floor, at local events and in the community. Securing the most exclusive eyewear lines and collaborating with other creative people is just a little bit of what he’s all about. Neil is a graduate … Read More

Fred Maier


Fred is Insight Eye Care’s office manager, but he loves to step away from the books and onto the sales floor to assist our clients in choosing their next amazing pair of glasses. Fred is a graduate of Conestoga College … Read More

Dr. Diana Balcarras Berg


A native of Waterloo, Diana has loved being part of the Insight Eye Care team since 2009. Diana is a Doctor of Optometry graduate from the University of Waterloo School of Optometry. She completed advanced ocular disease training at Jack … Read More

Dr. Carolyn MacNeil


All the way from Cape Breton, Nova Scotia, Carolyn is an Insight Eye Care optometrist with a background in orthoptics. Carolyn is a Doctor of Optometry graduate from the University of Waterloo. We brought Carolyn into the Insight Eye Care … Read More

Dr. Dagmar Otto


Dagmar is an Insight Eye Care optometrist who loves providing eye examinations for everyone from babies to seniors and you can hear her amazing laugh from the other side of the office. Dagmar is a Doctor of Optometry graduate from … Read More

Dr. Tiffany Sieunarine


Our most recent edition of 2015, Tiffany comes to us with specialized ocular disease training from the Eye Associates of Pinellas in Florida, USA. After completing her undergrad in Biomedical Sciences at the University of Waterloo, Tiffany went on to … Read More

Mike Finney


Mike is very experienced. We’re talking all the way back to 1984 – the year he graduated from Georgian College as an optician. Most of our staff wasn’t even born yet! Young at heart, Mike not only has experience but understands modern … Read More

Nicole Wagler

Eyewear Consultant & Events

Nicole is that melodious sound you hear coming from Insight Eye Care; she is always singing little jingles or operatic solos whether she is at the front desk or on the sales floor. Nicole graduated from York University with a … Read More

Julia Clements


Julia is a sponge for learning. She started piano lessons at age 4, violin at 7 and has recently added flute, guitar, drums and vocals to her repertoire. She is basically a band all by herself. On evenings and weekends, … Read More

Smita Gandhi


Smita is a multifaceted Insight Eye Care associate, specializing in sales and contact lenses, yet, wearing more than one hat, she can be seen just about anywhere in the office helping where help is needed. Smita is a graduate of … Read More

Rita Habermehl


Rita is a consistent force of happiness and efficiency and she is the Front Desk Queen, greeting all of our patients and making sure the office flow is smooth and well administrated. Rita has a background in Business Administration with … Read More

Gin Fraser

Lab and Visual Field Technician

Virginia, or Gin for short, is our part-time lab technician and eyewear consultant. Gin went to school for photography and is now majoring in Social Development Studies at the University of Waterloo. Her favourite lines are Lindberg and ROLF Spectacles. Always wearing a … Read More

Karen Lavery

Recall Associate

Karen has technically retired, but we couldn’t entirely let her go so she is still your kindly reminder (all the way from Collingwood!) that you are due for your next eye examination. Karen attended Emmanuel Bible College and has worked … Read More

Troy Dettwiler

Marketing Assistant

Troy does a little bit of everything for Insight Eye Care including fashion and product photography, social media, design and web content management and he loves sending new clients into our boutique. Troy is a graduate of Humber College with … Read More

Maressa Dixon

Student Optician

Maressa joined the Sales Team in 2016 and brought with her a sharp eye for fashion and a sarcastic, yet charming, yet professional, yet gustatory personality… Appropriately, as she does very much enjoy experiments in the kitchen. Maressa has already … Read More

Karen Zafera

Diagnostic Testing

If you hear someone humming the tune to “Hit Me Baby One More Time,” don’t worry, that’s just Karen – she does love her late 90’s and early 2000’s jams! Karen has graduated from Conestoga College with a Health Office … Read More

Jen Le

Eyewear Consultant

When asking Jen what her favourite lines are, she replied with “My favourite line at the moment is ‘whatever’s clever.’” Clearly, she has her BA in Communications from Wilfrid Laurier! Jen is one of our eyewear consultants and her favourite lines are Bruno … Read More

Nathasha Paul


Nathasha is an aspiring optometrist, currently attending the University of Waterloo for Life Sciences Biology and working as our part-time receptionist. Busy as she is, she still finds time to read non-school-related books, sing, cook and walk through the park. … Read More

Tina Kowalski

Diagnostic Testing

Swishes and grand slams, Tina loves watching and attending Raptors and Blue Jays games whenever she gets the opportunity. Coming to us with a diploma in Medical Office Administration from Medix College, Tina splits her time between diagnostic testing and … Read More

Brenna Myers-Bishop

Diagnostic Testing

Born into a family of eccentric artists, really there was no hope for Bren. As she hones her fine art skills at the University of Waterloo, she is simultaneously balancing out her free spirit with psychology and trying to keep … Read More