At Insight Eye Care, we know our people are the most important part of your experience.
Optometrists are the experts in eye health.
When Tim isn’t in the examination room checking your vision and the health of your eyes, he is most likely honing his vision for Insight Eye Care and spending time with his family.
All the way from the wild (and very flat) west, Graham comes to us from Saskatchewan. He is an optometrist with a special interest in pediatric eye care, binocular vision assessment and treatment, and ocular disease management.
All the way from Cape Breton, Nova Scotia, Carolyn is an Insight Eye Care optometrist with a background in orthoptics.
Diana is a Doctor of Optometry graduate from the University of Waterloo School of Optometry.
Dagmar is an Insight Eye Care optometrist who loves providing eye examinations for everyone from babies to seniors and you can hear her amazing laugh from the other side of the office.
Our most recent edition of 2015, Tiffany comes to us with specialized ocular disease training from the Eye Associates of Pinellas in Florida, USA.
Opticians are the experts in lens technology and troubleshooting problems you might experience with a new pair of glasses.
We’re talking all the way back to 1984 – the year he graduated from Georgian College as an optician. Most of our staff wasn’t even born yet!
Our eyewear consultants are experts in picking the right pair of glasses.
You’ll see Neil on the sales floor, at local events and in the community. Securing the most exclusive eyewear lines and collaborating with other creative people is just a little bit of what he’s all about.
Nicole is that melodious sound you hear coming from Insight Eye Care; she is always singing little jingles or operatic solos and you can hear the click, click, click of her seven-inch heels as she works the room.
Kayla likes order and fashion; she wants everyone to have the perfect frame for their perfect face.
Virginia, or Gin for short, is our part-time lab technician and eyewear consultant.
Kamile is beginning the year 2020 with us and bringing with her 20+ years of optical experience. She also looks like she’s 20, but is a proud grandmother of two little girls!
Troy does a little bit of everything for Insight Eye Care including fashion and product photography, social media, design and web content management and he loves sending new clients into our boutique.
Our support team really runs the show.
Fred is Insight Eye Care’s office manager, but he loves to step away from the books and onto the sales floor to assist our clients in choosing their next amazing pair of glasses.
Rita is a consistent force of happiness and efficiency and she is the Front Desk Queen, greeting all of our patients and making sure the office flow is smooth and well administrated.
Smita has bounced around and settled next to Rita in a full time role as receptionist, the princess to Rita’s queen.
Nathasha is an aspiring optometrist, currently attending the University of Waterloo for Life Sciences Biology and working as our part-time receptionist.
If you hear someone humming the tune to “Hit Me Baby One More Time,” don’t worry, that’s just Karen – she does love her late 90’s and early 2000’s jams!
Madelan rarely sleeps as she prefers to be awake and doing all the things.
Swishes and grand slams, Tina loves watching and attending Raptors and Blue Jays games whenever she gets the opportunity.
Julia is a sponge for learning.
Nicole loves answering questions about eyeballs.
If you want to join our awesome team, feel free to email us your resume. We are currently not looking for new staff.
In response to the recent recommendations of Social distancing for preventing the further transmission of COVID-19, Insight Eye Care will be conducting a closure of our office to all regular patient exams from Tuesday March 17 until it is safe to resume regular operation. We will be monitoring recommendations made by the college of optometrists, local health authorities, and our provincial and federal government during this period of time, and will be posting updates of our planned operations on our website, www.insight-eyecare.ca, to keep you updated as this situation further develops.
As your eye care professionals, we are committed to providing emergency eye care services during this disruption to help reduce the strain on our local hospital emergency departments. If you are experiencing a sudden change in vision, or ocular emergency, please contact us at 519.588.6590, and we will help to advise you of the best course of action, whether that involves scheduling an appointment with one of our on call Optometrists, or if it is a situation that we do recommend visiting the Emergency Department of St. Mary’s General Hospital directly.
Contact lens orders
If you are in need of additional supplies of contact lenses, please send an email to email@example.com, and we will have your order reviewed by one of our doctors. Many of our suppliers have the ability to ship your order directly to your residence for your convenience.
Eyeglass Orders/Pending orders
During our office closure, we will be discontinuing frame selection services, frame adjustments/repairs, and in office dispensing of new purchases. To help complete any current pending orders, we will work with our suppliers to complete orders, and contact you to arrange a time for pick up.
If you are in emergency need of a new pair of eyeglasses immediately, due to breakage or loss, please contact us at 519.588.6590, and we will make every attempt to provide solutions for you.
Payments can be made over the phone using Visa or MC, and we are able to bill many insurance companies directly to help assist you.
The Team at Insight Eye Care